LIMERICK, IRELAND (May 20, 2020)
HansaWorld’s AI Virtual Assistant, Anna, has been named the Best Artificial Intelligence-Enabled Content Solution winner of 2020, as part of the annual SIIA CODiE Awards. The prestigious CODiE Awards recognizes companies producing the most innovative business technology products across the country, and around the world.
HansaWorld is an international software house specializing in Enterprise Resource Planning and Customer Relationship Management. With a focus on creating the most innovative technologies for small to medium sized businesses, HansaWorld’s software automates business processes for companies all over the world, and provides the best business management solutions for a wide range of industries.
HansaWorld is proud to add this to their list of achievements, who’s success goes back three decades. The advancement of virtual agent Anna brings HansaWorld’s Standard ERP to a new level, which provides a competitive differentiation among the rest.
Anna is Standard ERP’s voice and chatbot agent developed to assist customers with their business management processes within’ the system. Anna has been programmed to answer customer queries, such as if an order has been shipped, if an invoice remains outstanding or providing the ability to inform a customer on its delivery status.
HansaWorld’s Operations Manager, Jennifer O’Carroll, praises all nominees for their efforts in such a competitive category. “AI is clearly the future of ERP so it is great to see HansaWorld getting recognition in this area and proving once again that we are ahead of the curve,” says O’Carroll.
The SIIA CODiE Awards are the industry's only peer-reviewed awards program. The first-round review of all nominees is conducted by software and business technology experts with considerable industry expertise, including analysts, media, bloggers, bankers, and investors. The scores from the expert judge review determine the finalists. SIIA members then vote on the finalist products, and the scores from both rounds are tabulated to select the winners.
43 awards were given this year for products and services deployed specifically for B2B software, information, and media companies, including the Best Overall Business Technology Product, awarded to the product with the highest scores of both rounds of judging.
More information about the Awards is available at: siia.net/CODiE.
Details about the winning products can be found at https://www.siia.net/codie/2020-Winners
Founded in 1988, HansaWorld invests in research and development to ensure our technology is leading the way with emerging trends. We are committed to delivering the most advanced software to thousands of companies. These companies trust HansaWorld with their critical business information.
The SIIA CODiE Awards is the only peer-reviewed program to showcase business and education technology’s finest products and services. Since 1986, thousands of products, services, and solutions have been recognized for achieving excellence. For more information, visit siia.net/CODiE.