HansaWorld Anna: Let your ERP answer the phone
Anna is HansaWorld’s AI-powered assistant for voice and chat. It answers
incoming calls, speaks with customers, and provides real-time information using
the context of your ERP. From invoices to stock levels, Anna responds instantly
with accurate, relevant answers.
What Anna does
Anna handles everyday customer interactions without delay. It answers questions
about orders, invoices, payments, and delivery status using live ERP data. It
can also confirm stock availability, share business information, and support
conversations in multiple languages.
The result is consistent, reliable communication at any time of day, without
adding pressure to your team.
Why businesses choose Anna
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Customers expect fast answers. Anna delivers them instantly, removing wait
times and reducing back-and-forth communication.
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Your team stays focused on more valuable work instead of repeating the same
information.
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Because Anna works directly with Standard ERP, every response is grounded in
real data. This isn’t a generic chatbot. It’s a connected part of your
business operations.
How it works
- A customer calls your business.
- Anna answers and understands the request.
- It retrieves the relevant information from Standard ERP.
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The customer gets a clear answer straight away, or is guided to the next
step if needed.
Watch the demo
See how Anna handles real customer questions in seconds. From payment history to
item availability, everything happens directly within Standard ERP.
*Currently in testing. Early access available soon for selected customers.
